Submit a Support Ticket

Please try to be as detailed as possible

Please tell us what you need help with. If you can be as specific as possible, this would be great. If you have multiple requests, please bullet point them.

If it is possible and you feel it would help us better solve your issue quickly - please create admin logins for us (preferably on a dev or staging website).

You can do this by creating the user account with a password and then sending the logins using a service like https://password.link/

Once the problem is fixed, please be sure to delete this user account - although we won't share logins with anyone, it is best practice to not have inactive admin users.

Please make sure you check our documentation before requesting support as a lot can be solved there. We have step by step guides as well as videos on our YouTube channel.

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