Divi Protect Plugin

You cannot use the Visual Builder on the protect section itself. This is because Divi requires the custom post to be publicly accessible for this to happen. We cannot do this because we need to keep the post hidden from Google and users on the site.

You can use the classic builder on the protected section. To enable this go to: Divi > theme options > builder > advanced and disable the “Enable The Latest Divi Builder Experience”, then enable “Enable Classic Editor”.

You can use the visual builder when adding the protect module to the page – we have made this module compatible with the visual builder, it is just the hidden content you cannot create using the visual builder.

Firstly Divi Protect was not designed to be used this way – it is to be used within the page. However, you can use it in a slightly different way to achieve this result. Follow the steps below:

1. Create a Divi Protect section and create what you want on the page within this section (effectively this becomes your page).
2. Create a page and ONLY add the Divi Protect module.

What happens here is the user will come to the page and ONLY see the password login. Once they login, it will show the page/section you create in the Divi Protect Section settings.

Divi Protect DOES NOT hide sections below the module on the page. It is not designed this way. You need to add all the sections you want hidden in the Divi Protect Section you create in our settings page.  Here is a tutorial on how to password protect a section: https://diviengine.com/divi-protect-section-password-user-guide/

If you find it difficult to use our plugin – or plugins – do not worry we are here to help you. However, please be aware that we only give a refund if there is a problem on our side. If this is the case then we will happily refund you.

However, if it is a compatibility issue with another piece of software (other than WooCommerce for Divi BodyCommerce) we cannot be held responsible for this and will not be able to refund you, but we will do our best to fix the problem.

We want to make sure you are happy and so will go above and beyond to serve you – this is our promise.

We take pride in supporting our customers. If you need help, you can contact us through your account – just submit a ticket and we will get back to you as soon as possible. Please know that after purchasing one of our plugins you get one year of support for that particular plugin.

If you purchase a lifetime license you will get one year of support. If after this year you need help, you will need to purchase another year of support unless there is a fault with the plugin in which case we will still support you free of charge.

Please also know that while we do our best to get back to you as quickly as possible, we currently do not have 24-hour live support.

All our plugins come with updates so long as the license is activated on your website and the activation of your license depends on whether you buy a lifetime or year subscription. If you buy a lifetime license then you will get updates indefinitely. However, if you buy a year’s license you will only get updates for that year.