Due to the nature of digital products, it’s impossible to prevent fraud and still offer refunds. Therefore, we do not offer refunds. We do however offer support to fix any issues you may have with the plugin if it is directly related. If it is a compatibility issue with other plugins (other than WooCommerce for Divi BodyCommerce) we cannot be held responsible for this. We have however worked with our customers to make our plugins compatible with various plugins on request so please let us know.
If there is an issue directly related to our plugins and we cannot fix this, we will refund at this point if within 30 days of your purchase (case by case).