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The Power of a Good Support Team

This story starts with a ticket from a user who was building a book review site. Their problem? Categories like “Fiction” and “Nonfiction” just weren’t cutting it. Our support team came to the rescue with an idea: use Divi Machine to add advanced custom fields (ACF). This allowed them to create subcategories like “Genre: Science Fiction” and “Theme: Dystopian.” Suddenly, their site went from basic to brilliant.

The result was more than just a fix—it was a way to make their content more engaging for visitors. Think of it as giving every book a personalized sticker, just like in a real bookstore.

Loop Layouts to the Rescue

Our team didn’t stop there. They introduced the user to loop layouts, which are a bit like magic wands for web design. With loop layouts, you can design one template and watch it automatically adapt to every category. The user used this to create beautiful category pages that included:

• Genre and theme tags
• A featured image for each book
• Short excerpts from book reviews

And here’s the kicker: every time new content is added, the layout updates itself. It’s efficient and keeps everything looking sharp. If you’re curious about how loop layouts can transform your site, check out Divi Machine here.

Beyond Books: Other Uses for These Features

This isn’t just for book reviews. During the ticket, our team brainstormed other ways to use these features:

• A digital magazine could label issues with seasonal themes or special guides.
• An art gallery might showcase artists with bios, featured works, and links to portfolios.
• Event websites could group events by themes or locations, adding extra details for each.

It’s all about using Divi Machine’s flexibility to make your site stand out.

Elevating Descriptions with WYSIWYG Editors

Here’s where things got fancy. The support team suggested using a WYSIWYG editor for category descriptions. This meant the user could include bold headings, images, and even pull quotes instead of plain text. It’s the kind of upgrade that makes visitors stick around longer.

Want to know how we made our podcast? We used Google’s NotebookLM. Learn how you can create your own AI-powered podcast for free here. It’s easier than you think, and no, you don’t have to pronounce WYSIWYG out loud.

A Team That Empowers Users

What makes this story special isn’t just the features—it’s how our support team guided the user through every step. They didn’t just answer a question; they helped the user become confident in using Divi Machine. That’s the kind of collaboration we aim for every day.

Ready to bring this level of customization to your site? Start exploring Divi Machine here. And if you haven’t yet, scroll up and give that podcast a listen—it’s a little quirky but full of insights. Just don’t let the AI’s pronunciation distract you too much.